This Privacy Policy explains how Genie Insights Limited (“we”, “us”, “our”) collects and uses personal data when you visit or interact with our website at www.genieinsights.com.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner.

1. Who We Are

Genie Insights Limited
Registered Company Number: NI642560
Registered Office: 24a Hollybank Road, Parkgate, Co. Antrim, BT39 0DL

For the purposes of data protection legislation, Genie Insights Limited is the data controller.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at info@genieinsights.com

2. The Data We Collect

We may collect and process the following categories of personal data through our website:

a) Information you provide to us

This includes personal data you submit via website forms, email links, or downloads, such as:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Any other information you choose to provide when contacting us

b) Technical and usage information

When you visit our website, we may automatically collect limited technical information, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

This information does not normally identify you directly and is used to help us understand how our website is used.

3. How We Use Your Personal Data

We use personal data collected through our website for the following purposes:

  • To respond to enquiries and requests

  • To provide information about our products and services

  • To administer and improve our website

  • To monitor website performance and usage

  • To comply with legal or regulatory obligations

4. Lawful Bases for Processing

We process personal data only where a lawful basis applies, including:

  • Consent – where you have actively agreed (e.g. signing up to communications)

  • Legitimate interests – where processing is necessary for our business interests and does not override your rights (e.g. responding to enquiries)

  • Contractual necessity – where processing is required to take steps at your request prior to entering into a contract

  • Legal obligation – where required by law

5. Marketing Communications

We may send marketing communications where permitted by law.

  • Where consent is required, we will obtain it clearly and separately

  • Where permitted under the “soft opt-in” exemption, we may contact existing business contacts about similar products or services

  • All marketing communications will include a clear option to opt out at any time

You can opt out of marketing communications at any time by:

6. Sharing Your Personal Data

We do not sell your personal data.

We may share personal data with trusted third parties where necessary, including:

  • IT and website service providers

  • Professional advisers

  • Regulatory or law enforcement bodies where required by law

All third parties are required to handle personal data securely and lawfully.

7. International Transfers

Some of our service providers may process data outside the United Kingdom.

Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place in accordance with UK data protection law, such as:

  • Transfers to countries recognised as providing adequate protection, or

  • The use of approved contractual safeguards

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

However, transmission of information over the internet is never completely secure, and we cannot guarantee the security of data transmitted to our website.

9. Data Retention

We retain personal data collected through our website only for as long as necessary for the purposes for which it was collected, or as required by law.

10. Your Rights

You have rights under data protection law, including the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent where consent is relied upon

To exercise your rights, please contact us at info@genieinsights.com.

You also have the right to complain to the Information Commissioner’s Office (ICO).

11. Cookies

Our website uses cookies and similar technologies.

Cookies help us to:

  • Understand how our website is used

  • Improve website functionality

You can control or disable cookies through your browser settings. Further information about cookies and how we use them is provided via our cookie controls and cookie notice.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our website.

The most current version will always be available on our website.

Revision B: 13/01/2026